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ongoing support for goal-attainment and change

  

 

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Helper Roles

 

Greeter-Collector 
Set-up Person 
Resource Table Manager
Timekeeper
Clean-up Person


One of the responsibilities of members is to take turns performing the helper roles.  This is both a way to help the program help others, and it's necessary to keep the program cost low and affordable.


Greeter-Collector Role 

(Note:  This role make be divided into two separate roles.)

Duties:

  1. Help those attending feel welcome and comfortable.
  2. Have everyone sign in, get nametag, and give them a copy of the Meeting Guide.
  3. Direct them to the circle of chairs of the next open Goal & Growth group.  (Some members may be in closed groups)
  4. At the end of the meeting, collect materials as people leave. 
  5. Put materials away neatly in box.


At the beginning of the meeting:

  • Greet people who are entering the meeting (both members and visitors)
  • Have them sign the Sign-In sheet
  • Give visitors a nametag to fill out, or let members find their own tags.
  • Give visitors a Meeting Guide sheet.
  • When you have "collected" at least three people—you can send them to the furthest circle of chairs that’s not occupied.

 

In general: be friendly/ smile / ask if they have any questions/ don’t ask anything too personal.


At the end of the meeting:

  • Collect nametags, Meeting Guide sheets, and clipboards from people on the way out.
  • Organize materials and place them neatly in the Greeting box.




Timekeeper Role 


Duties

  • To keep the meeting on track
  • To turn on the coffee pot at 8:45


Procedures

  1. Find the bell on the Mission Control table.
  2. At 7:35, walk around to the groups, telling them "Excuse me, about 5 minutes left until the break."
  3. Ring the bell at 7:45 to signal the end of the groups.
  4. Ring the bell at 8:00, 8:15, 8:30 to signal quarters of the Action Hour.
  5. Plug in the coffee and ring the bell at 8:45 to signal start of "Looking For."
  6. Remind the host if s/he starts to let "Looking For" run over time. (It should end at 8:55.)




Set-up Person Role 


Duties

  • Arrive at least 15 minutes early
  • You shares set-up tasks with the Host
  • Lay out meeting materials

Procedures

  1. Place tables and chairs
  2. Lay out materials in order specified on the list below


Set-up List

  • Set up outdoor signs, and bathroom signs if necessary.
  • Put tables in place:
  1. Greeter’s table by entrance.
  2. Action Hour easel beyond Greeters table and next to Mission Control table.
  3. Café table by kitchen.
  4. Make a row of tables for Resources, Ongoing Garage Sale, Networking and Mission Control, in that order.

 

  • If the host didn't do it, put boxes on each table:

Greeting box on table by entrance
Resources box
Ongoing Garage Sale
Mission Control
Networking board (flat box)
Café Boxes

  • Set-up greeting table:
  1. Orientation sheets
  2. Lay out Member Nametags
  3. Guest nametags, markers, name cards
  4. Sign-in binder.
  5. Loaner pencils-pens.

 

  • Set Up Resource Station
  1. Hanging file of Project Tools and other materials
  2. Copies of "Climbing Gear"
  3. Receipt book
  4. What’s New display.

 

  • Set Up Garage Sale - Donation Station
  1. Put out donation jar
  2. Put out garage-sale items
  3. Put out featured charity literature
  • Set up Networking table
  1. Take index cards, a pen, tape dispenser and business card binder from box and put on Networking table. 
  • Set up Mission Control
  1. Helper Sign-up and pen
  2. Bell
  3. Timer (if needed)
  4. Feedback-Suggestion Box, pad and pen
  5. Host clipboard with host materials
  6. Roles binder

 

  • Set up the Half Hour Café table
  1. Napkins, cups, plates, paper towels, etc.
  2. Set up coffee pot, prepped to go.
  3. Put cold drinks and foods in refrigerator 



Resource Table Manager Role 


Duties:

  1. Sit at table during the third or fourth quarter of the Action Hour and the first 15 minutes of the Half-Hour Café.
  2. Collect membership dues from those wanting to join.
  3. Give new members their Climbing Gear Starter Kit and a choice of one Project Tool.
  4. Display Project Tools and other materials for sale.
  5. Collect fees for Project Tools and other materials that are purchased and note who purchased what Tool on the Purchase List. (This is important feedback on the program.)
  6. Accept payments for garage sale items.
  7. Accept donations for charity.
  8. Give cash box, member applications, purchase list and checks to the meeting host at the end of the meeting.
  9. Put away other materials neatly in box at end of the period.

 

Procedures:

VERY IMPORTANT:

  1. Don’t leave cash box and receipt book unattended. Keep them with you until you until you give them to the meeting host.
  2. Put away Climbing Gear, Project Tools and other items for sale during the times you are not at desk.
  3. Costs of materials:
    Individual worksheets: 5 cents
    Project Tools: $3-$5  (Initially all are $3)
    Climbing Gear Starter Kit for nonmembers $10

 

For dues and new members:

  1. Witness the bottom of the Member Agreement by signing your name at the bottom, on the ‘witness’ line.
  2. Accept cash or check.
  3. Write a receipt and give them the white copy.
  4. If they’re a new member, give then a copy of the Climbing Gear Starter Kit and their choice of one Project Tool. (over)

For purchase of Project Tools:

  1. The price is $3 unless otherwise marked on the back.
  2. Write a receipt and give them the material
  3. Note the name of the purchaser and material purchased and date in Purchase record. (Names are for program feedback.)

 

For purchase of other materials:

  1. Just accept payment. Copies of forms are 5 cents each.

 

For Charity Bay purchases and donations:

  1. List the item and amount paid on the purchase list.
  2. Accept payment and put in the cash box.
  3. For donations, list on purchase list, but make sure check and/or listing is marked "Donation."

 

At the end of the meeting:

  • Organize materials and place them neatly in the box.
  • Give cash box, member applications, purchase list and checks to the meeting.



 


Duties

  • Collect and put away meeting materials at end of the meeting.

 

Procedures

1.  Put all table signs in the same box.
2.  Put all other materials away neatly in the appropriate box.
3.  Move all boxes to the Greeter table, or by the door.

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